Rosabella - Scrunchy

All materials are picked out and made to be durable. Most materials used are recyrecycled & up-cycle to ensure they are not being wasted. I am slowly working my way up to a better eco-friendly packaging system everyday to save the environment.

Have a Question? You might be able to find it here

As part of my ongoing commitment to excellent customer services, I compiled a list of frequently asked questions with the best accompanying answers. If you’re looking for additional information - get in touch today.

DO YOU OFFER CUSTOM ORDERS?

Yes!! I do offer Customized orders. As long as it relates to what my profession is. Such as, scrunchies, headbands, clips etc..

WHAT ARE THE PAYMENT OPTIONS?

I take all type besides cash, checks, and payment plans (be aware payment plans are in the works).

WHAT IS YOUR RETURN POLICY?

You can go check out my return policy located at the footer of the page.

OUR RETURN POLICY

Shipping Policy

All orders that are completed & shipped are no longer my responsibility. Tracking will be provided by email. I am not responsible for any lost, stolen or damaged items during shipping. Please contact your carrier to see where your package is located.

Orders will be processed and ready for shipment within 3-5 business days. Any orders placed over the weekend will be processed on the following Monday.

Pre Orders

There will be an open window for pre orders eg. start date - end date. We will process all orders once the date is closed.

Please allow all pre orders 3-5 weeks process time after preorders closed. (you might receive your order sooner or within the time frame that was provided). Pre orders will start processing and getting packed as soon as the order was received. If the order(s) was received over the weekend (Saturday-Sunday) it will then be processed the following Monday. If there are any issues regarding your pre order(s) eg. delays or changes to the order(s) etc. there will be a longer wait span. We will make sure to update you with your items and orders so it can get to you as soon as possible. Please send us an email if you have any further questions regarding any orders or pre orders.

Mainland USA: I offer Priority Shipping (1 - 3 business days) and Standard Shipping (5 - 7 business days) as options. Please keep in mind that shipping may take a longer depending on the carrier and where you are located in the US.

In order to improve my customers satisfaction I offer Free Shipping on any purchases over $60

International Shipping:

I am open to ship currently in USA & Canada only. We are working very hard to ship world wide for you. If you have any questions please fill free to email us.

Returns & Exchange Policy

Lovehurscrunchies is not taking any returns/refunds and exchanges at this time. If you have any concerns or questions regarding your purchase please fill free to message me by filling out a contact form or send an email directly to

Lovehurscrunchies@yahoo.com

All items that are being shipped are always examined before shipping out to the customer.

All sales are final:

- No exchanges

- No returns

- No refunds