FAQ's
As part of my ongoing commitment to excellent customer services, I compiled a list of frequently asked questions with the best accompanying answers. If you’re looking for additional information - get in touch today.
DO YOU OFFER CUSTOM ORDERS?
Yes!! I do offer Customized orders. As long as it relates to what my profession is. Such as, scrunchies, headbands, clips etc..
WHAT ARE THE PAYMENT OPTIONS?
We accept all major payment methods except cash and checks—unless you’re shopping locally at our booth during market season. You can also use Shop payment plans at checkout online and during local events.
WHAT IS YOUR RETURN POLICY?
You can go check out my return policy located at the footer of the page.
Let customers speak for us
Love this bag!! Gifting to my favorite ghibli loving people. :)
My friend recommended me this place because she had bought me a scrunchie from here before. They are so beautiful and wonderfully crafted! I will definitely buy again as a gift or for myself!
I wanted to surprise my fiancé with a custom crew neck sweater so I reached out to Choua and she helped me surprise my fiancé with a custom Halloween/coffee themed crew neck that my fiancé loved and the quality is impressive the design looks perfect even after many washes.
I love my scrunchies! Choua never disappoints! She takes very good care of your products and always ensures that your package is handled with lots of love. Her scrunchies are so beautifully made, AND they are very gentle to my hair.
I love her Hmong inspired scrunchies!!! Totally recommended everyone to view her shop. Amazing handmade products made with love! Get your collection of scrunchies!!!❤️
I'm always in the market for scrunchies... and by far, these are the most durable and cute ones I've gotten. I also love the headbands, fits well and doesnt hurt behind me ears. Will be purchasing more
cutest items from this boutique. & i don’t even wear scrunchies! Lovehurscrunchies makes the cutest items, esp scrunchies. Her handmade products are made with love & it shows; Great quality. She also provide good communication & awesome customer service. She is always up for a challenge when it comes to custom items & she never ceases to amaze me with the final product of custom items i’ve requested. Her items are always packaged with care too! Am a satisfied, returned customer. Thank you Lovehurscrunchies!
I love how there are Hmong inspired scrunchies. It shows my heritage and it is just so beautiful. I love it thanks!
I love this scrunchy. I love the color and it just compliments my hair very well. I also love the size of the scrunchy.
I have purchased this item and many more. I love how these have the perfect hold and will not pull on the hair. Plus, all the different patterns, especially this one in particular is great for Halloween.
I have purchased this item and many others and I am obsessed. The clips hold great. Will purchase again. Thank you!
LovehurscrunchiesLLC called them her “imperfections”, but these clips are absolutely perfect! I see no imperfections on my end. The resin is smooth & the design have a perfect combo of flowers & flakes. Colors are vibrant & perfect for fall or year round. A Plus that it came on an alligator clip (i find them to have better grips).
